Realtime AI for Sales Calls
Hey YC 🐢👋
This is Kayra, Pavlos, and Omar. Today we are excited to introduce you to Caretta.
TL;DR: Caretta is a real time AI that enables salespeople to handle even the deepest product or technical questions in live calls. It learns from your documents, website, documentation, blogs, chats, internal playbooks, and your best performing reps.
Problem
Sales reps (BDRs and AEs) are often responsible for deeply technical products (and sometimes, many of them!). This makes everyone’s life hard:
- Deals slow down when reps can't answer questions
- Reps miss upsell opportunities due to lack of knowledge
- Engineers get looped in prematurely and often
This stalls deals, and makes everyone inefficient. There must be a better way.
How Caretta Solves It
Caretta is a realtime AI that enables AEs and BDRs to handle even deeply technical questions on live calls. It learns from everything: your documents, website, documentation, blogs, internal playbooks and any other scattered information to create your organisational intelligence.
In-call, Caretta listens in. If it detects that a rep needs any help, it brings up the answers to the questions a customer is asking – so they can answer any question confidently on the spot.
After the call, Caretta joins your team in Slack, where the team can ask questions about meeting notes, do GTM analysis, track their to-dos, or draft a follow-up email.
The best part?
Caretta maintains and expands its knowledge by listening to your team in Slack and your top-performing reps in their calls.
Our Ask
If you are scaling your sales team to 10+ upwards, we’d love to 10x your reps with Caretta. Make sure your reps don’t miss questions when it matters most with Caretta (especially your new hires).
