Paratus Health
Medical Voice Agents for Patient Management
Forward Deployed Engineer
About the role
Paratus Health is building the AI-powered operations layer for outpatient clinics—voice agents that handle calls, intake, insurance, and documentation, deeply integrated with EHRs like Epic and Athena.
We’re backed by Y Combinator and investors behind GitHub and Notion. We’re already live in hospitals (including Palomar Health)!
If you’ve worked with voice agents and are comfortable being customer-facing, we want to talk ASAP.
🔧 The Role
We’re hiring a Forward Deployed Engineer to work at the intersection of engineering and customer deployment. You’ll take our AI voice agents into real clinics - configuring, shipping, iterating, and ensuring they work flawlessly in production.
This role is ideal for someone who enjoys shipping quickly, working directly with customers, and owning outcomes, not just code.
What You’ll Do
- Deploy and customize AI voice agents for live healthcare customers
- Work directly with clinics to understand workflows and translate them into production systems
- Own launches end-to-end: configuration, iteration, debugging, and optimization
- Build and extend backend systems, LLM pipelines, and real-time workflows
- Partner closely with product, engineering, and customers to move fast
You Might Be a Fit If You
- Have 1+ years of experience at fast-moving startups
- Have hands-on experience with voice agents or conversational AI
- Are comfortable being customer-facing (demos, feedback, iteration)
- Know TypeScript, Node.js, AWS (LLMs, RAG, audio/voice a plus)
- Thrive in ambiguity and like solving real-world problems live
Bonus: healthcare, EHR, or HIPAA-adjacent experience
Why Join
- High ownership: You’ll directly shape how customers experience the product
- Immediate impact: Your work goes live with real clinics in week one
- Speed: Tight feedback loops between customers and engineering
- Team: Hybrid, in-person culture at our Menlo Park HQ (101 Jefferson Dr)
- Support: DoorDash credits, L&D budget, flexible hours
- Fast process: Hiring wraps in 5–7 days
About the interview
- Intro Call (30 min) – Chat with the CEO
- Technical Screen (30 min) – Practical discussion with the CTO
- Take-home ( paid)
- Founder Fit + Vision (in-person)
About Paratus Health
Paratus Health is transforming patient intake. Our conversational AI agent gathers symptoms, flags concerns, and delivers structured clinical summaries, so doctors walk in fully informed and patients feel heard before the visit even begins.
Founded by Stanford AI engineers and backed by Y Combinator, we’re solving a problem we’ve lived ourselves: broken, inefficient patient intake. We’re an early-stage startup moving fast, running pilots, and hiring passionate people who want to reshape healthcare.
If you’re excited about tech, healthcare, and meaningful impact, we’d love to meet you.
