Our Mission

JustPaid is a startup on a mission to modernize the financial infrastructure that powers how companies sell to other companies.

We are building the financial operating system for the next generation of businesses.

Founders, executives, startups, and finance teams are drowning in time-sucking financial work: messy sales contracts, fragmented billing models, unpredictable cash flow, and outdated, expensive tools that slow everything down.

The financial stack today is broken.

We are not building another dashboard or another shallow app. We are building real infrastructure that sits at the core of how modern companies make and collect money.

👉 Watch a 2-minute video on what we’re building first

👉 Apply directly at https://www.justpaid.ai/careers (we review direct applicants first)

Our Story

JustPaid is building the AI finance operations layer for modern businesses.

Finance teams today are overwhelmed by fragmented systems, manual follow-ups, and reactive workflows. We believe finance should be proactive, automated, and strategic — not stuck chasing invoices or reconciling spreadsheets.

JustPaid replaces manual quote-to-cash processes with intelligent automation, AI-driven insights, and clean integrations across the finance stack. Our goal is simple: help companies close deals faster, get paid on time, and scale revenue operations without adding headcount.

Role: Finance Implementation & Customer Success Manager

As a key member of our Customer Experience team, you will play a critical role in helping customers successfully implement and adopt JustPaid.

This role is part finance expert, part operator, part trusted advisor. You’ll work directly with founders, CFOs, controllers, and finance teams to understand how they run revenue today — and help them design a cleaner, more automated future using JustPaid.

You’ll own the implementation journey from kickoff to go-live, and continue supporting customers post-launch to ensure long-term success and expansion.

You’ll work closely with Product, Engineering, and Sales to bring real customer feedback into the product and help shape how JustPaid evolves.

Go here to apply, https://www.justpaid.ai/careers, we review people who apply directly on our website first.

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What You’ll Do

Lead end-to-end customer implementations from onboarding through go-live
Map each customer’s revenue model, billing workflows, and finance stack—and configure JustPaid accordingly
Migrate and validate customer data (quotes, contracts, invoices, customers)
Train finance and ops teams so they’re confident using JustPaid daily
Own customer relationships during implementation and post-launch
Drive adoption, surface workflow improvements, and identify expansion opportunities
Partner with Product and Engineering to escalate bugs, relay feedback, and shape the roadmap
Create and refine implementation best practices, templates, and internal documentation

What we’re looking for

Experience

2+ years in finance, accounting, audit, revenue operations, or financial systems
Strong preference for hands-on experience supporting finance teams
Bonus: 2+ years in customer success, implementations, or solutions consulting for B2B SaaS
Bonus: experience with NetSuite, QuickBooks, Xero, Stripe, HubSpot, or Salesforce

Skills

Strong understanding of billing, invoicing, AR, revenue workflows, and/or quote-to-cash
High technical aptitude (you learn systems quickly and don’t fear complexity)
Solid Excel / Google Sheets skills
You can translate messy real-world workflows into clean system configurations

Personal attributes

Proactive and ownership-driven—you don’t wait to be told what to do
Calm under pressure, detail-oriented, and able to manage multiple customers at once
Clear communicator who can confidently work with senior finance leaders
You enjoy untangling complexity and building better systems
Growth mindset—you want to continuously improve how things work

Why this role is special

You’ll work directly with founders and senior finance leaders
You’ll see dozens of real finance systems up close and become elite at how modern revenue actually runs
You’ll have real influence: customer patterns you uncover will shape the product
You’ll help build the playbook and the customer experience function from early days

Apply here: https://www.justpaid.ai/careers

If you’re smart, driven, and excited to build modern finance infrastructure with a small team that moves fast—we want to hear from you.

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You will start with a Zoom conversation with the team and founders to see if there is a fit.

Instead of long, drawn out interview loops, we keep things simple. We may ask you to hack on something you are genuinely excited about. It can be anything. A side project, an experiment, a prototype, or a tool you already love. If you prefer, you can also walk us through your GitHub and the work you are proud of.

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We move fast and respect your time. Decisions are made quickly and without unnecessary steps.

We are especially excited to work with engineers based in the Bay Area. Build from anywhere. Work with a tight, founder led team.

We are hiring for lots of positions so look here for all of the positions we are hiring for. https://www.justpaid.ai/careers

A quick video on how to get hired.

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