
AI Account Managers
What we do
Ambral builds digital models of people and teams that predict what they’ll do next.
Enterprises use these “digital twins” to synthesize signals across product telemetry, support interactions, emails, calls, and operational systems into a coherent understanding of each customer. Our agents then enrich missing context, recommend next-best actions, and execute workflows to help teams deliver the optimal experience for every customer.
We graduated from Y Combinator Summer 2025, raised millions in funding, and are already deploying Ambral within multi-billion dollar enterprises. Now we’re growing our team to go supersonic.
What you'll do
Develop the core platform to ingest data and synthesize “digital twins”, as well as the agentic systems to act on it (eg. Voice, SMS, and Email agents).
You'll work directly with the CTO on all parts of the platform, ranging across:
Memory (how do we represent and refine our customer models?)
Detection framework (what are the right primitives for building detection agents?)
Agent design (how do we turn signals into reliable autonomous actions?)
Distributed systems (how do we run 5000 agents in parallel?)
Evals (how can we guarantee our agents are always getting better?)
You’ll also interface directly with our customers and own engagements end-to-end.
Who you are
You have experience in full-stack development with distributed architectures
You’ve worked on systems that process and transform massive amounts of data
You’re capable of making practical tradeoffs to ship things fast that work, while making architectural decisions that allow us to come back later and scale the system
You’re good at explaining complex ideas to non-technical people
You love moonshot ideas that feel like magic (eg. realtime UX)
You think big and get excited by problems that feel impossible to solve
You're looking to do the best work of your life and build something you'll be proud of for decades
Tech stack
Typescript, Nuxt, Postgres, Vercel, Claude Code/Cursor
Benefits
Equinox membership
Free meals, coffee, and snacks
Health insurance
Unlimited PTO
Relocation assistance to NYC available
This is an in-person role in New York.
The future of enterprise operations will feel like sitting in mission control. Agents will continuously synthesize data, execute routine actions, and escalate the most critical signals for humans to intervene decisively when it matters most.
At Ambral, we're building the operating system and agents to power this future.
Our philosophy
Routine, low-leverage work will be increasingly performed autonomously by AI agents while elite groups of operators act on critical, escalated signals. The most important moments–decisions, blockers, approvals, important customer conversions–need to be surfaced to humans with the accurate context at the perfect moment.
Here at Ambral, we're building the coordination layer for enterprises companies: software that watches, understands, and acts across enterprise businesses.
Starting with account management and customer success functions (high leverage, clear ROI), we’re already deploying Ambral within multi-billion dollar enterprises companies.
Who are we?
A founding team who has lived inside some of the world's most complex systems - SpaceX mission control, massive-scale logistics networks, and unicorn healthcare companies.
We’ve already raised millions, graduated from Y-Combinator's 2025 Summer Batch, and are growing our team to go supersonic.